Websites. Google Business Profile. AI tools that actually save you time. Computer setups that don't fight you. PointTech is our small business service desk — for owners who don't have time to become an IT department.
Most local businesses don't need a full-time tech person — they need a trusted neighbor who can set up a website, fix the printer, pick the right AI tool, and explain in plain English what's actually going to help. That's PointTech. We handle the tech so you can focus on the work.
AI is changing what small businesses can do solo. We pick the right tools for your workflow and actually set them up — you don't have to figure out which of fifty products is worth the subscription.
PointTech Professionals is part of the ShipPoint Center family of services. Same owners, same store.
Thirty minutes, no obligation, no sales pitch. We'll tell you whether we can help, and if not, point you somewhere that can.
We're small, local, and practical. Agencies are built for bigger budgets and longer engagements. PointTech is built for the business owner who needs something working by next week and doesn't want a retainer contract.
We pick the tool that fits the job. For most small business sites, that's Squarespace, Wix, or a clean static build — fast, low-maintenance, and easy for you to update. When WordPress or Shopify is the right call, we use those too.
Flat-fee project pricing depends on scope. A basic 5–7 page small business site typically runs $1,500–$3,000, including setup, copywriting help, and Google Business Profile. Bigger or e-commerce projects are quoted separately.
Yes. That's what the free consult is for. We'll look at how you actually spend your time and recommend the two or three tools that'll move the needle — usually something like ChatGPT, Claude, or a specific industry tool. Then we set them up with you.
For websites we build, yes — optional monthly maintenance covers updates, backups, and tweaks. For general tech support, we're available hourly or by retainer depending on what you need.
Yes. We set up and verify your Google Business Profile, optimize it for local search, and show you how to use it to gather reviews and attract customers. This alone often doubles local inbound calls for service businesses.
It's an intentional part of our business. We're opening ShipPoint Center to serve Carmel's everyday needs — and PointTech is the same philosophy applied to small business tech. Not a side hustle; a real service line.
Free, no-obligation. We'll listen, share what we think, and tell you if PointTech is the right fit — consults available now, with in-store sessions opening alongside the shop.